Our success in the market is essentially determined by the quality of our products and services which is why we prioritize quality management. LB MetallService AG is certified according to DIN EN ISO 9001:2015.
Our top goals are customer focus and customer satisfaction. This includes developing the products in close cooperation with our customers and suppliers. LB MetallService AG has made the zero-defect philosophy its benchmark. The priority here is preventing errors instead of detecting errors.
Our company uses the following tools and methods:
- Project Planning
- Pre-quality planning
- Statistical Process Control
- Document & Specification Management
- Process and Machine Capability Analysis
- Audits (product, process, and system audits)
- Benchmarking
- Continuous Improvement
- Learning Organisation Principle
- 8-D reports
- Management Reviews
